Bring your data skills to the BAM team and help us grow. If you're a whizz at Hubspot (or Salesforce) and can nail workflows and segmentation in your sleep this role is a perfect opportunity. You and your insane spreadsheet skills will help us wrangle our marketing and sales pipeline, giving you the chance to have a real impact on our very ambitious growth objectives.

Hubspot Genius

Full time

Details

First a bit about us

The Rexlabs family of products deliver amazing experiences for real estate professionals. From agency owners to selling agents, property managers to admins, we provide tech solutions to manage their day and ensure the making the most of every opportunity to build lifelong relationships with buyers and sellers, landlords and tenants.

We are a growth business… our users are growing, our product range is growing and now we are too. The Brand and Marketing Team (BAM) is fast-paced, future thinking, and creatively focused. This role reports to the Head of Marketing and covers all 4 of our core products (Rex, Siteloft, Spoke and Alfie) as well as our parent brand, Rexlabs.

This is a great role for you, if

  • You are passionate about data-driven decisions, conversion processes and constantly think about improving them.
  • You love working in a collaborative team that is focused on generating business results
  • You see yourself as numbers-obesssed. You love tinkering and bring new and fresh ideas to solve data problems.

Your main missions

Our Hubspot Guru will be responsible for maintaining and monitoring our customer database, scaling our marketing and sales activities to directly impact revenue in order to meet the company's growth objectives.

Your responsibilities include:

  • Responsible for overseeing and executing the day-to-day configuration, support, maintenance and improvement of our Hubspot data and maintaining integrations with other key data platforms including our SVC (Single View of Customer) and product databases
  • Ensuring the CRM platform captures all required information at key points in the customer cycle from the moment it enters Hubspot
  • Managing  customer profiling, and segmentation programs across the company
  • Analyzing and creating workflows on Hubspot, ensuring that none of the workflows affects each other, such as lead flow assignments according to each market that we work in
  • Developing an approach to forecasting to support sales resourcing.
  • Management of contact lifecycles to drive funnel reporting and overall conversion
  • Being an expert at creating reports and dashboards on Hubspot, ensuring that we are reporting on the things that matter - for each team.
  • Ownership of the data and guardian of overall data quality
  • Ensure compliance with data privacy and security laws, including implementing processes for data protection across the organisation
  • Maintain and develop technical documentation on our use of Hubspot/data
  • Coming up with ideas on how to improve our current Hubspot strategies and making sure we are making the most out of the platform
  • Troubleshooting user or software errors that inhibit the efficiency of the interaction between our teams and the database
  • Work with the Head of Brand and Marketing to create an engaging CRM strategy
  • Collaborating well with the Marketing team and foreseeing how to implement their campaigns into Hubspot for the Sales team

About you

Are you a detailed, organised self-starter with experience and a passion for data-driven decision marketing? This role could be the perfect balance for you.

To excel in this role you have creativity, resilience, curiosity, trustworthiness, and confidence.  In day-to-day practice this means you:

  • are proactive with ideas on how to optimise our current Hubspot Strategy
  • are analytical and highly technically skilled in using Hubspot and have the ability to discern patterns and spot trends
  • are able to do excellent stakeholder management due to the different teams
  • have excellent interpersonal skills and can work well under pressure
  • are adaptive, collaborative, professional and loves working in an ever-changing environment where you are constantly improving yourself, and your processes
  • thrive in a fast-paced environment and feel comfortable working with flexible and growing rules/processes
  • are a resourceful, self-starter that loves to learn fast, and put that learning into practice
  • and big picture .. you thrive in a team that is proud of its results and can share your knowledge with others

Core Competency Requirements

  • A thorough grasp (2-5 years) of Hubspot's CRM software and have 2-3 years of experience as a CRM Manager
  • Excellent data and data visualisation skills across all tools from Google sheets and Data Studio to more powerful BI tools
  • Languages such as R, C/C++, or Java are a bonus
  • An interest in tech and the world to property/real estate
  • Ideally educated to a bachelor's degree or higher
  • Excellent written and verbal English communication skills
  • And can use tools like Google Marketing Platform inc Advanced Analytics, Data Studio, Tag Manager

Our culture

We’re a design-driven company with a passionate, young team. Together we use our abilities to take complex problems and untangle them into simple, usable products. Ownership is one of our core values, and so we like to give people responsibility and discretion. Our Brisbane office is located in Newstead, close to the Gasworks precinct, surrounded by great cafes, eating areas, and microbreweries.

🏋️ Gym allowance

📓 $3,000 annual learning budget with 2 weeks of learning leave

🏠 Flexible work policy - 2 days working from home

🥐 Snacks and open fridge

👋 Engaged in the local design and tech community

🌿 A vibrant team, passionate about innovation and producing quality work

🖥️ Modern workplace and equipment

📍 Great location in Newstead

Apply

If you feel excited about the above opportunity, and also feel we will be a suitable match, send through through your CV and portfolio

Get in touch